FAQ

You can browse the app and use features such as breathing and journaling that do not require a bracelet. Account-owned actions ask you to sign in when needed. AI and content availability depend on the current version.

Check the selected date, data source and most recent sync. When no actual record is available, the view stays empty. Apple Health access, account sync and AI use require separate permissions.

Check Bluetooth and app permissions, charge your bracelet and keep it nearby. If it is connected to another phone, disconnect it there before trying again.

Apple, WeChat and phone sign-in are offered in China; Apple, Google and email elsewhere. Use the options shown in the app. Link different methods explicitly within your account.

Clients share a server-owned business account and confirmed benefits. Sign-in methods must be explicitly linked; matching email addresses or names do not merge accounts. Each platform has its own release schedule.

Check the payment result and keep your order details. Do not pay again. Try Restore Purchases for App Store purchases; if unresolved, email the order time without passwords or verification codes.

Use the relevant profile, account, health and AI settings, or make an access, correction or deletion request through the privacy contact. Turning off a permission does not mean existing server data has automatically been deleted.